Terrasoft is a premium vendor of process-driven cloud based software for marketing, sales and service automation that has been successfully operating in the CRM market for more than 13 years.
Employing 600+ experts and serving 6,500 customers worldwide, Terrasoft is committed to delivering exceptional value to our clients through cutting-edge technology.The beauty and core value of Terrasoft products are the out-of-the-box best practice processes that guide users through the most effective actions to accelerate results.
The company’s flagship software is bpm’online CRM. Users love bpm'online's engaging interface with its social look and feel, free from redundant information that keeps them focused on what's relevant.
For more information please visit: Terrasoft CRM Software
- Terrasoft CRM Software Partner
Terrasoft is driven by a passion to create the best-of-breed technologies for business process management. The company creates products that help their clients manage the complete customer journey: from lead to order, and then ongoing account maintenance:
- bpm’online marketing - a holistic multichannel marketing management software empowered by out-of-the-box best practice campaigns to gain demand generation excellence;
- bpm’online sales - a cloud based CRM with out-of-the-box sales processes that enables our clients to take control over the complete customer journey — from lead generation to repeat sales;
- bpm’online customer service - robust application to deliver omnichannel customer service and support;
- bpm’online ITIL service - innovative software with a comprehensive set of processes designed in compliance with ITIL best practices.
In addition to outstanding horizontal CRM products, we develop industry-focused products.
Terrasoft has broad experience in all major industries and in co-operation with our partner network provide software solutions for 24 verticals. We are especially strong and have out-of-the-shelf products for two specific industries – financial services and real estate.
- bpm’online financial services -is a multifunctional product to support retail and corporate bank marketing, sales, and customer service processes, as well as lending, bank operations and debt collection processes;;
- bpm’online real estate - designed for commercial and residential real estate companies to manage every step of customer interactions from leads to transactions.
Key benefits of bpm’online products:
- BPM + out-of-the-box best practice processes
Terrasoft’s products include a set of best practice processes for marketing, sales and customer service. Ready-to-go processes guide users through the most effective actions and make it easy to jump start using the system while bringing industry best practices to their work.
- A single view of customer journey – marketing, sales and service
Bpm’online CRM delivers end-to-end processes to manage the complete customer journey. Connecting the dots between marketing, sales and customer service allows companies to effectively manage every stage of the customers’ interactions.
- Engaging interface that users love!
Bpm’online applications have an engaging interface and a social look and feel, which makes working with the software easy and ensures an increase in overall user adoption rates.